Last updated: February 17, 2026
Refund/Exchange eligible
No return, exchange or refund
In order to become eligible for a return or an exchange:
The purchased item should be unused and in the same condition as you received it
The item must have original packaging
If the item that you purchased on a sale, then the item may not be eligible for a return / exchange
Only such items are replaced by us (based on an exchange request), if such items are found defective or damaged
You agree that there may be a certain category of products / items that are exempted from returns or refunds. Such categories of the products would be identified to you at the item of purchase.
Submit return request within 7 days
We receive and inspect the returned product
Product undergoes quality verification
Request processed according to policy
For exchange / return accepted request(s) (as applicable), once your returned product / item is received and inspected by us, we will send you an email to notify you about receipt of the returned / exchanged product. Further. If the same has been approved after the quality check at our end, your request (i.e. return / exchange) will be processed in accordance with our policies.
Need help with a return? Our customer service team is here to assist you.